Our incident management software provides that essential oversight over a crucial aspect of your on-day venue or event operations: responding to the unexpected. We give you the tools you need to report, record and resolve incidents effectively, communicating information, deploying pre-built plans and notifying affected parties. Get good processes in place, sort out responsibilities and be confident that when an incident occurs, you and your team are ready to deal with it.
Our incident management software provides that essential oversight over a crucial aspect of your on-day venue or event operations: responding to the unexpected. We give you the tools you need to report, record and resolve incidents effectively, communicating information, deploying pre-built plans and notifying affected parties. Get good processes in place, sort out responsibilities and be confident that when an incident occurs, you and your team are ready to deal with it.
Implementing WeTrack’s incident and event control module can take as little as 2 hours from contract signing to live use. Generally, we like to follow the steps below:
During the onboarding phase you are assigned a dedicated account manager to help you get started, along with their phone number and personal email address.
After the training phase has been completed, WeTrack’s online support guide contains a wealth of material on the incident management system, including videos and forums. It can be found here and we recommend using that as first place to look if you want any guidance or inspiration.
In addition, you can use the in-app chat widget to talk to one of our team or you can send us an email to support@wetrack.com
No two events or venues are the same and we pride ourselves on making highly customisable solutions.
Please get in touch using this form and we can organise a quick call to learn more about you and whether WeTrack can help.
