Software and a Service

Service you can rely on, from a team you can trust

We pride ourselves on customer service and support for major events and organisations. Through web browser and mobile app, you can rely on WeTrack during critical planning and operations. Our primary support includes:

In-app online chat support with the WeTrack team

Dedicated customer success representative who will work with your admin users to get the most out of our advanced functionality and reporting

A comprehensive self-help centre with detailed articles covering all aspects of WeTrack functionality

Training videos that can be accessed by new and existing team members

Clayton D'Costa, Director of Planning and Integration at Special Olympics, Abu Dhabi 2019

The team were very quick to respond to any requests (despite the time zone difference) and were a pleasure to work with

Gregor Lumsden, Ryder Cup Project Manager at European Tour

The WeTrack team have been fantastic to work with and are constantly available and reactive to feedback

George Shipman, Safety Officer at Northampton Saints

The customer interface and service have been first class

Lizzy Bennett, Head of Programme Management at Cricket World Cup 2019

The support the WeTrack team provided was first class: training all our users, uploading project plans and helping to create bespoke reports

Phil Renna, Chief Operating Officer at Venue Group

The WeTrack support team were helpful and engaging, and genuinely cared about the success of our project