Protect your staff, protect your visitors, protect your organisation.
1. Safety: The regulations on event safety management will certainly not diminish in the 'new world'!
2. Hygiene: Consider increased cleaning, hand sanitising stations, temperature checks, and touch-free bins and soap dispensers.
3. Social Distancing: Consider pre-booked entry times only, print tickets at home or mobile ticketing, markers on floors where queueing is likely, increased spacing of chairs, and a review of workforce rotas.
4. PPE: Make sure it is of sufficient quality, doesn't affect the visitor experience, and is disposed of correctly.
5. Maintenance: Extra checks must be carried out and recorded centrally or risk assessed.
6. Staff Communication: Staff will need extra training, refreshed methods, and time to review new ways of working. This might take a while, but is crucial.
7. Guest Communication: Keep clear and consistent messaging from the first contact onwards, making sure it aligns to government or regulatory body advice.
No event or venue will get this 100% correct first time, but the more planning that goes into it, the more likely it is that you will succeed. Vitally, you will need to keep extensive record keeping that is safe and, ideally, digital, for any audits or reviews that will undoubtedly come. Read our full article on planning your venue checks.