Getting Started with WeTrack

How we enable our clients to manage successful planning and operations.

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Getting Started with WeTrack

How we enable our clients to manage successful planning and operations.

How we deliver the 'a-ha!' moment

The foundations of your success with WeTrack.



We work with you to configure your site and import data



We support your system 'champions' to lead the implementation of WeTrack



We deliver a training programme catered to your specific needs



We support all trained users, forever, with our range of support tools

The Onboarding Process

We work with our clients to ensure that they get the best out of WeTrack. We take the following steps to make this happen:

  • Kick off. Here we make introductions, establish timelines and map out responsibilities.
  • Setup. We will discuss what you want to achieve using WeTrack, review your current ways of operating, and set up your site accordingly. We will import any existing data, and confirm that you are happy with the structure of your site before training begins.
  • Super User Coaching. System 'champions' will drive the use of WeTrack in your organisation - and reap the biggest benefits. This comprehensive teaching of the system includes upskilling planning and operations practices, if required.
  • User Training. All WeTrack training sessions reflect the end-user requirements when using our tool. We will train users based on common actions they will need to take, focused on the benefits you need as an organisation.
  • Go-Live! All initial users will have access and are trained on using WeTrack.
  • Post Go-Live Review. Here we will re-visit how your team are using the system, and assess if any further support or data manipulation is required.
  • Ongoing, frequent catch-ups with a customer success rep. Ongoing, forever, using our help centre, chat widget and direct support channels. We'll always be there.



Andreas Chrysanthou, IT Service Delivery Manager at AELTC (Wimbledon)

I needed to take a detailed and rigid Excel spreadsheet which recorded all my departments' deliverables, and migrate the content to an online platform which was easily accessible from any location. The collaboration and support from the management team was excellent and continues to be


Ilias Despotopoulos, Chief Technology Officer at Special Olympics World Games, Berlin 2023

WeTrack have been helpful in understanding our data and our ambitions, and have been an important partner in helping us to set up our internal processes whilst configuring the system accordingly and to our specific needs


Ben Harries, Head of Events and Operations at European Professional Club Rugby

The team have been a great help and extremely supportive while onboarding our business


Mark Huddleston, Senior Manager (Host Compliance and Operations) at International Cricket Council

WeTrack have shown great flexibility in developing the system to ensure it meets our requirements